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TIG Success Stories


TIG success stories 

Information Management
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    CITY OF BEND Case Study

    Video helps fire department answer the call for training while maintaining full area coverage

    Customer Profile: Tucked neatly between snow-covered peaks and high desert plateaus, the City of Bend, Oregon is home to roughly 82,000 people. Incorporated in 1904, it is the largest city east of the Cascade Mountains and a destination for outdoor enthusiasts as well as vacationers seeking active, healthy pursuits.

    Business Challenge:

    • Provide required training without leaving fire stations unmanned
    • Provide for monthaly recertification of EMS personnel

    Solution: When it was time for the Fire Department to make the call, Taylor immediately turned to Technology Integration Group (TIG, formerly Obsidian Technologies), a Cisco Gold Partner with extensive experience in Cisco TelePresence video conferencing and the city’s longtime provider.

    Business Results:

    • Able to conduct training
    • Response times reduced
    • Able to maintain certification more easy

    To learn more about this solution

    View Solution Page »
    Corporate Overview
    • Type

    • Industry

      Information Technology and Services
    • Company size

    • Founded

    • Fax

    1 Additional location