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ShoreTel Phone Systems Overview

OVERVIEW

Say goodbye to communications complexity

Tired of managing multiple vendors and dial plans, complicated phone system protocols, or restrictive network solutions?  Want a business phone system that "just works," no matter your size, industry or need? 

ShoreTel IP  business phone systems are designed from the ground up to streamline the work of administrators and end users alike.  Whether you want to stop managing your phone system entirely and are looking for a cloud solution, or you want to maintain control and management and are looking for the best on-premises phone system, ShoreTel has what you need.

 

What is an IP phone system?

At the heart of every business phone system is the PBX (Private Branch Exchange), which makes connections among the internal telephones of a business or other private organization and connect them to the public switched telephone network (PSTN). Traditional hard-wired PBX systems evolved in the 1990s to use Internet Protocol (IP) to carry calls.  An IP PBX uses Voice Over Internet Protocol (VoIP) and can also be known as a VoIP PBX, IP-PBX,  virtual PBX or IPBX.

IP PBX phone systems perform four main call processing duties:

  • Establishing connections between the telephone sets of two users
  • Maintaining the connections as long as needed
  • Disconnecting the connections when the users hang up
  • Providing information for accounting purposes
Category:
Telecommunications
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    Corporate Overview
    • Type

      Private
    • Industry

      Information Technology and Services
    • Company size

      11-50
    • Founded

      2008
    • Fax

      5123050009
    Headquarters
    1 Additional location